Frequently Asked Questions
Below are some frequently asked questions from new and existing neighborhood residents. You can search the FAQs below, or browse the existing questions.
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Services
- The previous waste collection company (Republic Services) chose to not renew the contract with Shelby County. Therefore, the county had to re-bid the contract for service after October 1, 2022.
- This resulted in two re-bids in order to be the most cost effective for residents (see link below for bid results). The first bid received on May 5, 2022, was near triple the current rates. Discussion with contractors after the bid suggested that curbside recycling and fuel costs were the primary reason for the significant increase in prices.
- The County chose to re-bid the service again and bid documents were adjusted and results were more favorable with curbside recycling will no longer be an option in the June 21, 2022, bid. Waste Management has been awarded the contract and will take effect on October 1, 2022.
- The market for recycling materials has diminished to the point that we must pay significantly higher costs for the recycling facility to take the materials. China and other foreign countries no longer take materials that they did in the past.
- The cost of off-loading Recyclables to the facility in Birmingham has increased from $5/ton in 2013 at the time of the last bid to $75/ton Avg in 2022.
- Recycling is not free. The material has to be relocated and managed prior to being used in new products.
- Recycling is labor and energy intensive and materials are more expensive than the manufacturing costs of producing virgin materials.
- It costs approximately ¼ of the recycling cost to dispose of materials. REDUCTION of waste streams are key to reduction in environmental impacts!
The above information was sourced from www.shelbyal.com
Per the Shelby County website https://www.shelbyal.com/249/Animal-Control.
Currently, Animal Control perform services five days per week. Citizens can request a cage trap for domestic animals, such as stray cats and dogs, from Animal Control. The citizen will be responsible for the operation and activities associated with the trap.
- Animals that are destroyed and located on county roads and right of ways will be picked up by
- the Environmental Services Department (205-669-3737 or eyes@shelbyal.com) or
- the County Highway Department (205-669-3880).
- Citizens are responsible for managing the remains of destroyed animals located on private property. Any remains not managed within the citizen’s property must be transported to the Animal Shelter in Columbiana for cremation. Animal remains cannot be placed with the garbage containers and/or processed by your garbage service provider. The County Landfill cannot accept animal remains.
- Domestic Livestock – Animal Control cannot independently capture and transport livestock. The Sheriff’s Office (205-669-4181) must first be contacted and the applicable report prepared. Upon the request of the Sheriff’s Office, Animal Control can perform services.
Shelby County Animal Control Office: 205-669-8766.
If you are located within a city, contact your local municipality for the applicable animal control information. The County does not have jurisdiction within a city.
For adoption of animals, spay and neuter information, vaccine information and services, please contact the Shelby County Humane Society.
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According to the Shelby County website:
New Service / Questions / Problems
Waste Management (800) 607-9509.
If you have any problems, please contact Shelby County Environmental Services at (205) 669-3737.
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To report a street light outage, visit the Southern Company customer service website.
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